This is a pivotal role in the development of the HSL Modalities Team. The role has been developed for talented and driven individual, perhaps without previous healthcare experience but with a high level of aptitude who is looking to gain experience and demonstrate their abilities within an exciting Medical Technology environment.
Key Impact of role
This role would suit an individual with an unerringly positive attitude, infectious personality and a will to win to open doors and build relationships over representatives from competitive organisations.
Build strong relationships and trust with users and buyers of Medical Technology equipment in the Great Britain market. Open doors to new customers and opportunities and use relationships and customer insights to identify pain points and sales opportunities. Leverage off of HSL’s broad technology portfolio and senior management experience to deliver solutions to customer pain points and ultimately significantly grow sales.
Key responsibilities
- Sales
Open doors and build contacts within target customer bases, building a strong contact base within the company CRM
Identify customer pain points and develop opportunities to address these, at an early stage
Use and drive all available resources to deliver customer orders
Achieve Annual order targets through development of a strong and predictable sales pipeline.
Leverage off of existing team relationships and equipment install base to grow and develop business within existing accounts
Keep customers updated on all new products and technical literature folders. Monitor sales performance – monthly, quarterly and annually.
Tenders
Carry out pre-tender research with customers and assist with tender and bid process as directed by Regional Director and Tenders Coordinator.
Reporting
Completion of all activities in CRM system (Salesforce.com)
Systems
Undertake reports as required by Regional Director.
Account Monitor customer systems and carry out QA analysis as Management required.
Personally investigate any problems and see process through.
Administration Completion of all activity into Salesforce.com.
Produce and update annual strategic business plan and an active sales pipeline.
Monitor and keep expenses within agreed budget, ensuring all claims are submitted monthly.
Complete monthly mileage forms and submit with receipts for approval.
Key relationships
INTERNAL – Liaison with Regional Director, Account Managers, Product Specialist, Service & Marketing team.
Liaison with technical support teams on all technical problems and enquiries.
EXTERNAL – Business Managers, Consultants, Radiology Managers, Superintendent Radiographers, OEMs, Procurement and Finance Directors, Chief Executives.
Decision making authority
The job holder has overall responsibility for managing the territory within defined parameters. Specials discounts or negotiations need to be addressed in liaison with Business Manager.