Careers Opportunities

We are currently looking for an experienced Service Engineer to join our successful team based at our Dublin location.

The successful candidate will have excellent problem-solving skills, first-rate customer communication/service skills and a can-do attitude. This is an excellent opportunity for a skilled engineer with at least 3 years’ experience in a similar position to join a growing team and company.

Tasks and Responsibilities:

• Carry out full equipment maintenance for customers in line with contractual requirements. Respond to ‘call outs’ as organized from the Service Desk.
• When required liaise with customers to ensure that orders are received.
• To carry out, where possible repairs to customers’ equipment in the in-house workshop/from home if appropriate.
• To assist carrying out customer demonstrations when required to do so.
• To install and commission equipment on customer premises when required.
• To provide as required training to customers and other HSL staff in equipment operation. To ensure sufficient levels of spare parts are maintained to meet service department needs.
• To ensure that the test equipment is in good order.
• To monitor calibration dates of test equipment.
• To ensure that all tool kits are in good order.
• To ensure that all paperwork and systems are up to date.
• To ensure that regular communication is maintained with department managers and colleagues for continuity and control
• To keep up to date on technical developments and follow up training needs with manager.
• Any other duties that may be assigned from time to time to fulfil the role of service engineer.
• Adhere to hospital protocols and procedures when servicing equipment.
• Ensure strong relationships with customers, clients and co-workers. Level of Education
• Educated to third level, with a Degree in engineering or equivalent or at least 3 years’ experience in a similar role.
• Valid Driver’s Licence with a willingness to travel across Ireland.